Our Clients

“Pivotree was a true partner. They had a very clear plan, but were pragmatic enough to be flexible where needed without causing setbacks. They made DXL aware or all potential problems in advance. When unforeseen obstacles were discovered, they were quick to come up with creative solutions.”

“With Pivotree working as our hosting partner, we have been able to expand our efforts to provide a top-notch experience for our guests instead of having to worry about whether our host could handle the traffic that we would be generating. We remain confident that Pivotree’s systems can support whatever volume we are bringing to it through the holiday season and beyond.”

"As we open more stores and add partners, having everyone on the same platform and with a single view of our inventory helps us optimize operations to give better service to our customers."

“Before moving to Pivotree, we regularly struggled with site stability issues and were always nervous as we approached our peak transaction period around Black Friday weekend. Since moving to Pivotree, we are able to focus more on content, marketing and customer service because we have such confidence in our hosting technology partners at Pivotree. We know our site will always be optimized and carefully monitored so we can focus on maximizing sales. And this year, we saw record sales growth over Black Friday weekend and Cyber Monday.”

"Pivotree’s innovative solutions and the team’s skillset and great attitude are just a few reasons we decided to partner with them. They were fantastic problem solvers. It is very reassuring when you have staff that can not only identify but also fix the problem, instead of going around the whole road of, 'we can't fix it but we'll pass it on to our Tier 3 support.' We felt like we already had the best support team on staff throughout the whole project."

“We’re seeing substantial levels of improvement in site speed, app performance and uptime. Tickets are resolved extremely quickly with Pivotree, and we’re very pleased with the flexibility of their team to work with us in ways that work best for us.”