Our Clients

"As we open more stores and add partners, having everyone on the same platform and with a single view of our inventory helps us optimize operations to give better service to our customers."

“Pivotree was a true partner. They had a very clear plan, but were pragmatic enough to be flexible where needed without causing setbacks. They made DXL aware or all potential problems in advance. When unforeseen obstacles were discovered, they were quick to come up with creative solutions.”

“The 2013 Holiday Season was Sur La Table’s third on the ATG platform and our first with Pivotree. The difference was remarkable. Unlike the problems that plagued us at our past hosting provider – inability to update site content during normal business hours, crashing application instances, and full site outages – this year, we calmly watched traffic levels exceed expectations while our business sales goals were quickly met and then blown away. We know the decision to move this key piece of Sur La Table’s business to Pivotree was the right one.”

“Pivotree was a true partner. They had a very clear plan, but were pragmatic enough to be flexible where needed without causing setbacks. They made DXL aware of all potential problems in advance. When unforeseen obstacles were discovered, they were quick to come up with creative solutions.”

“Before moving to Pivotree, we regularly struggled with site stability issues and were always nervous as we approached our peak transaction period around Black Friday weekend. Since moving to Pivotree, we are able to focus more on content, marketing and customer service because we have such confidence in our hosting technology partners at Pivotree. We know our site will always be optimized and carefully monitored so we can focus on maximizing sales. And this year, we saw record sales growth over Black Friday weekend and Cyber Monday.”

“We’re seeing substantial levels of improvement in site speed, app performance and uptime. Tickets are resolved extremely quickly with Pivotree, and we’re very pleased with the flexibility of their team to work with us in ways that work best for us.”