fbpx

Pivotree Fix: Comprehensive Services for Website Errors and Accessibility

Pivotree Fix: Comprehensive Services for Website Errors & Accessibility

Every ecommerce site has issues. With Pivotree Fix, you can detect and resolve bugs, improve site accessibility, and boost sales with an inclusive Frictionless Commerce experience.

Get started with a free 14-day trial

Can you afford to lose customers and sales due to site errors and poor accessibility?

Here’s the truth, every website has issues. In ecommerce, these bugs and accessibility issues cause customers to abandon carts, click away, and buy from your competitors.

Where do bugs come from?

Updates to your browser, JavaScript library, security, and third-party apps can all cause errors. Unfortunately, between 70-80% of all web errors are unsolvable due to a lack of information. 

On average 5-10% of monthly revenue lost is attributed to bugs.

 

How does accessibility affect your site?

70% of websites have critical accessibility blockers that render them unusable. 

And e-commerce shoppers with disabilities click away from sites with accessibility blockers at a rate of 71% – costing sites up to $150B in sales every year.

 

Fix your site to save your sales.

Here’s the good news — with Pivotree Fix, you’ll finally have the right plan of attack. We’ll catch bugs and accessibility issues on your site in real-time, analyze where and why they occurred, and help you eliminate them for greatest impact to your bottom line.  

Fast, tangible results that lead to significant ROI.

Pivotree Fix removes all the guesswork from bug resolution and accessibility remediation. By prioritizing and resolving errors, businesses like yours can potentially see millions in added revenue every year.

Error Detection

After onboarding, your Pivotree Service Delivery team will deploy an error monitoring script on your front-end site to create a replay of each bug occurrence + automate comprehensive web accessibility scanning.

Prioritization

Don’t waste precious time on low-impact errors. Pivotree will prioritize the most pressing bugs and accessibility issues for resolution based on multiple criteria, focusing on revenue impact and compliance risk.

Resolution

Pivotree will project manage your bug lifecycle and user flow accessibility, relying on our Professional Services professionals to implement, test, and deploy fixes.

Monthly ROI Reporting

Meet with your Pivotree team monthly to see the effect Pivotree’s error resolution and accessibility remediation services have on your revenue and end-user experience.

Available Packages

Pivotree Fix is available in two convenient options.

Detect

We detect critical website errors and accessibility issues that hurt your conversions and inclusivity. Leverage these insights to perform your own bug resolution and accessibility remediation.

Package Includes

Error Detection

Real-time detection of website errors and accessibility issues. No code changes required, and no impact on site performance

Issue Prioritization

We apply a data-driven approach to identify priority bugs and accessibility issues

Risk Mitigation

Our experts help you navigate complaints, web accessibility lawsuits, and demand letters, reducing your current and future risks

Project Management

Website error lifecycle is initiated and tracked by our team

Key Metrics

Meet with us monthly to discuss the financial impact of the errors and associated fixes

Remedy

Ideal for businesses looking to us to help prevent lost sales and retain loyal customers with additional services beyond what is available in Detect

Everything in Detect, plus

Error Resolution

Our specialized team of developers aim to identify, test, and fix up to 4 priority website bugs and up to 15 priority accessibility issues per month

Knowledge Base

Leverage our years of experience with enterprise-class commerce platforms to deliver a measurable return on investment (ROI) and inclusive shopping experience for all

Powered by:

 

Don’t let errors and inaccessibility hurt your sales. We’ll help you create inclusive Frictionless Commerce experiences for all.

With Pivotree Fix 2.0, you can get back to what you do best — running a successful ecommerce site and profitable business.

Ready to start your free 14-day trial? Schedule a consult.