Frictionless Commerce Forrester Webinar

Webinar On-Demand

Featuring Forrester

Why Accelerating Frictionless Commerce Will Help You Conquer Your Market

Building a tech stack that drives out friction across your entire value chain, not just the customer experience

Presented by Pivotree



Joe Cicman
Senior Analyst, Forrester

Sponsored By

flutencommerce - order management. accelerated.

More Information

With so much focus on customer experience, companies often forget about the other key stakeholders — suppliers, vendors, employees, etc. — that drive frictionless commerce. To give consumers what they want in 2021, eliminating friction points across the entire value chain is no longer optional, but necessary.

In our live webinar, Joe Cicman, Senior Analyst at Forrester, will join us to explore why adopting Frictionless Commerce is crucial when building your end-to-end tech stack. Learn what leaders in Frictionless Commerce are achieving today and what actions you can take to conquer your market.

Download the recording of this webinar to learn:

  • How consumer expectations have changed in 2021
  • Where commerce is headed in the next five years — and what’s working now
  • What drives most tech investment decisions (and why that can be misguided)
  • Where to eliminate friction points for the best results

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Guest Speaker

Joe Cicman
Senior Analyst, Forrester

Joe helps eBusiness professionals assess, improve, and optimize B2B and B2B2C eCommerce technologies and strategies. As part of the digital transformation team, Joe provides a proven practitioner’s lens for organizations to understand how to deploy the economics of digital commerce that unleash best-in-class outcomes. His research also supports technical teams by covering the tools and software suites for driving online channels, digitally-enabled selling, and new direct-to-consumer (DTC) initiatives.

About Sponsors

Pivotree Commerce & MDM

About Pivotree

Pivotree is a leading global commerce and MDM services provider supporting clients from strategy, platform selection, deployment, and hosting through to ongoing support. Leading and innovative clients rely on Pivotree’s deep expertise to choose enterprise-proven solutions and design, build, and connect critical systems to run smoothly at defining moments in a commerce business. Pivotree serves as a trusted partner to over 170 market-leading brands and forward-thinking B2C and B2B companies, including many companies in the Fortune 1000.

About VTEX

VTEX is a multinational tech company that provides a global, fully integrated, end-to-end commerce solution with native marketplace and OMS capabilities. We help enterprises in retail, manufacturing, wholesale, grocery, consumer packaged goods and other verticals to sell more, operate more efficiently, scale seamlessly and deliver remarkable customer experience. Our modern APIs architecture and our powerful business and developer tools allow VTEX to future-proof our customers’ businesses and free them from software updates. Major brands including Whirlpool, Sony, Carrefour, Adidas, Stanley Black & Decker, AB InBev, Nestlé and Coca-Cola, plus 2,500 active online stores across 32 countries, trust VTEX to accelerate and transform their commerce. Visit www.vtex.com to learn more.

About Winshuttle

Over 2,400 enterprises across the globe trust Winshuttle’s automation, product information management (PIM), and multi-domain master data management (MDM) software to drive business results at scale, become more agile and transform digital into a competitive advantage.

Winshuttle EnterWorks is an industry leading multi-domain MDM & PIM platform that powers leading brands such as Fender, GSK, Thomson Reuters, Mary Kay, IDEA, Ecolab, Carhartt, Rich Products, and many more. Highly ranked by industry analysts, the EnterWorks platform enables enterprise organizations to get trusted data and content to the systems and channels that power their business—at the speed the market demands—and all from a single platform. Learn more at winshuttle.com.

flutencommerce - order management. accelerated.

About Fluent Commerce

Fluent Commerce is the leading provider of cloud-native Distributed Order Management for retailers and brands. The Fluent Order Management platform allows users to choose from a range of fulfillment options, such as Click and Collect, Ship to Store, Ship from Store, and Returns. The platform is designed to enable seamless enterprise inventory management at scale. This includes virtual inventory segmentation and support for advanced sourcing strategies to optimize fulfillment so the margin on each order is maximized.

Fluent Commerce is trusted by global and regional brands such as JD Sports, eBay, Under Armour, Breitling, Wiggle, French Connection and Aldo. For more information visit www.fluentcommerce.com