SAP Customer Experience

SAP Customer Experience Services

What does it take to win? A best-of-breed Customer Experience.

Get the eCommerce solutions you need with enterprise-grade architecture and SAP implementations from Pivotree.

“63% of customers are more willing to engage with companies that deliver better customer experiences.”
Source: Forrester Consulting Research, 2017

How does SAP CX help you meet the
ever-evolving demands of modern consumers?

If you want to

Create a single view of your customer ● Understand their motivations and intent ● Leverage machine learning to deliver individualized experiences across channels and departments ● Make data-driven decisions with insights into strategy, processes, and resources

And

Give customers control over their own data and establish trust as a brand ● Stay agile to innovate and adjust as new market forces disrupt industries

Then

SAP CX delivers the competitive edge you need to connect and sell to customers with more purpose.

SAP Customer Experience include 5 Clouds

SAP C/4HANA cloud diagram

Your SAP CX suite roadmap must begin with the right strategy. Pivotree provides the knowledge and experience you need to design your architecture and online UX, implement the solution, and optimize it for continuous improvements and upgrades.

We execute high-performance, end‑to‑end SAP Customer Experience projects and provide full-lifecycle services. Our B2B and B2C clients span industries including: apparel, consumer goods, grocery, electronics, digital media, home improvement, outdoor recreation, telecommunications, and more.

SAP Customer Experience Differentiators

Customer Experience Differentiators Icons

Where is your SAP Customer Experience
Implementation Team?

Our dedicated team of SAP Customer Experience professionals spans multiple continents, with our largest group centered in North America.

SAP Practice Team Members

30+

SAP Practice Team Members

Platform Implementation Experience

15+

Years of platform implementation experience

Numerous SAP CX Customers

30+

Customers on SAP CX platforms

Join leading brands who trust Pivotree for their SAP CX services

Buy Online, Pickup In-store (BOPIS)

Get back to business with BOPIS and Curbside Management

Do you have brick-and-mortar stores with inventory to sell, and cannot currently do so through your e-commerce platform? Our solution can be rapidly integrated with ANY commerce platform, and can get you back to business within weeks.In this product brief, we detail the different features of our BOPIS solution. You can pick and choose only the components that you need to enable a safe and socially-distanced commerce experience for your customers, streamlining implementation and training time.

Download the Product Brief

Are you ready to deliver next-generation customer experience?

Contact us for a consultation.