Contentserv Product Information Management Services
Boost your Contentserv Product Experience investment and ignite your customer experience with our comprehensive list of services.
From Strategy and Initial Implementation to Application Support and Managed Hosting, Pivotree’s 360° services support you every step of the way.
Managed Services Options to Suit Your Needs
We understand that every customer has unique needs and an allocated budget for hosting and managed services. Our packages are designed to meet a range of needs with varying levels of support.
Basic
Managed Hosting
Host Your Application Hassle-Free
Our team will be responsible for the initial hardware provisioning, installation, setup, configuration, securing, testing, load balancing and tuning of the hosting environment.
Standard
Application Patching
Leverage Our Application Expertise
This option includes regular Patch Management, ensuring your MDM application is always updated, and you are taking advantage of the latest features developed by your MDM provider.
Premium
Application Support
Get the Most Out of Your Application
This package includes services such as application performance monitoring, data analysis and quality improvement, workflow design and development, and user interface adjustments.
Professional Services to Make Your MDM Project a Success
Digital Strategy
Whether you’re new to MDM or have a program in place, our experienced consultants will ensure that data aligns with your strategic projects.
Architecture Planning
Looking to maximize the ROI from your MDM investment? We’ll help properly architect your solution to suit your specific needs and strategy.
Platform Implementation
Having implemented MDM systems for customers of all sizes, Pivotree knows how to tailor the solution to your business and drive results.
System Integration
Say no to silos. We ensure your MDM solution is fully integrated into your business to drive efficiency, customer experience, and revenue.
Application Training
Our certified consultants for Stibo STEP provide application training so your team has clearly defined roles and can ramp up quickly.
System Upgrade Support
We ensure you always have the latest and greatest features. We prepare your code and infrastructure for compatibility with software updates.
Why Choose Contentserv for Your Business
Provide rich, relevant, and emotional content to your consumers. Don’t just meet but exceed their wildest expectations — every time.
Shift from Omnichannel to On-Demand
Deliver optimized products, assortments, and presentations that address the needs of your specific audience.
Exceed expectations using content intelligence
Tie rich product information to Big Data analytics to gain insights into your customers’ behavior and preferences.
Establish relevant product communication
Fuel your customer’s journey with relevant product information, at any point in the communication cycle.
Personalize the customer journey
Create channel-specific product messaging that elicits customers’ emotions and addresses their personal needs and interests.
Leverage Machine Learning to Enhance Your MDM. Introducing…
Meet DIVE – a Machine Learning platform from Pivotree designed to automate the manual data management processes that are slowing you down. We built DIVE to help companies optimize their MDM processes and put their efficiency into high gear.
