Events

Loading Events

« All Events

  • This event has passed.

WEBINAR: How Great Customer Experience Drives Customer Lifetime Value

February 8, 2023 @ 2:00 pm - 3:00 pm

Join us for this free webinar and register today!

Overall, a great online customer experience is essential for driving CLV as it leads to increased customer satisfaction, retention, loyalty, and opportunities for upselling and cross-selling. Having a flexible technology ecosystem is imperative in meeting customer needs. Specifically, in this webinar we will cover the several ways that a great CX can drive CLV:

1. Increased customer satisfaction
2. Improved customer retention
3. Better customer loyalty
4. Growing Value Per Customer

SPEAKERS:

• Angela Gruszka, SVP of Digital Marketing and Ecommerce at AERIN
• Dan Shim, Head of Product Marketing, commercetools
• Sean Daley, Head of Experience Strategy, Pivotree
• Moderated by Jill Dvorak, Chief Content Officer, CommerceNext

Join us for this free webinar and register today!

Details

Date:
February 8, 2023
Time:
2:00 pm - 3:00 pm
Website:
https://www.bigmarker.com/commercenext/Webinar76?utm_bmcr_source=pivotree