Enhance Your Commerce and Supply Chain Analytics
Streamline commerce complexity with real-time visibility and operational insights provided by Pivotree Control Tower.
Modern Retail Trends to Achieve Supply Chain Excellence
%
73% of consumers shop across multiple channels, complicating inventory and logistics¹
%
51% of retailers face difficulties in obtaining real-time supply chain insights³
eCommerce ecosystems average over 11 applications, creating integration challenges²
%
90% of retailers agree a seamless omnichannel experience is key to business success⁴
Sources:
¹ A Study of 46,000 Shoppers Shows that Omnichannel Retailing Works
² Based on Pivotree’s experience with retailers
³ The eBook: Digital Transformation in Retail
⁴ Omnichannel Strategies
Excel in These Trends with Pivotree’s Advanced Commerce and Supply Chain Dashboard
Our SaaS-based business intelligence (BI) solution offers more than just visibility into your supply chain data. With Pivotree Control Tower, you can:
- Access comprehensive views of commerce, supply chain, and fulfillment
- Receive real-time data through user-friendly commerce and supply chain dashboards and graphical displays
- See orders, fulfillment, returns, locations, exceptions and errors, and sales at-a-glance
Improve Business Health with Pivotree’s Supply Chain and Commerce Analytics
Created by experts in commerce, data, and supply chain management Control Tower provides strategic insights into your BOPOS/Click & Collect, Marketplace, Warehouse, and Order Management operations.
Real-Time, End-to-End Visibility
Monitor operations, track KPIs, and respond quickly with real-time, centralized data. Track goods movement, inventory levels, and order status at a glance.
Integrated and Connected Views
Gain operational and technical insights at macro and micro levels to make better decisions. Control Tower also connects to your existing tools, such as JIRA, ServiceNow, Slack, Email, and Teams, facilitating collaboration and coordination.
Proactive Alerts
Control Tower highlights deviations from expected norms, such as delayed shipments or inventory shortages, and sends instant alerts so you can address issues quickly.
Cost and Risk Control
A comprehensive and real-time view of operations, bottlenecks, and resource allocation helps you make the right decisions to control costs and reduce risk.
From Store Managers to C-suite Executives, Our BI Reporting Software Makes Everyone’s Work Easier
Improve consumer experience
See the orders coming in
Understand if you’re meeting fulfillment SLAs
Control costs
Monitor and manage trends
Determine where you need to focus your efforts for improved results
Check exceptions, errors, and returns
Find and minimize errors
Diagnose data problems
Improve operational efficiencies
Identify process gaps and issues
Resolve negative customer experiences
Gain strategic insights for inventory management
Our data visualization dashboard offers performance data and insights to help you manage the complexity of supply chain and commerce.
The orders dashboard allows you to monitor the health of your online business and identify gaps that need to be addressed.
Returns management is key to business success. Use this dashboard to understand which items are being returned and why, enabling you to take preventative steps.
The BOPIS (Buy Online, Pickup In-Store) dashboard ensures smooth click-and-collect operations across your organization and at specific stores. Use this dashboard to meet SLAs and determine where and when to add staff or extend hours.
Clients like Psycho Bunny use Control Tower to monitor their eCommerce analytics and the overall health of their order management and fulfillment operations. Read this case study to learn more about Psycho Bunny’s digital transformation
