“We’re out of stock at the moment, but I can ship it to your home.” – Enabling store associates to recover from out of stocks is one of 5 great ways to recoup your Order Management investment. T he heart of any omni-channel strategy is order...
High inventory carrying costs can be offset by Ship from Store, which lets you leverage inventory across all your locations, but first you need complete inventory visibility. S uccess starts with the right tools to enable your business to grow and thrive. Your...
A late delivery damages brand trust. How well do you fulfill orders? Each year brands spend billions of dollars to entice you to interact with their brand. Armed with a ‘brand goal’ or ‘key consumer insight’, agencies invent unique ways to...
The true power of a distributed order management application comes from the integration of information across multiple channels. While the Sales Order might be the central focus, just as important are inventory visibility, and integration with external services such...
When we think about how we can use our online stores and advertising to aid brick and mortar shops, we often think about email collection and “click to pick-up”, but so much more can be done. Online to offline (O2O) is a strategy that does just what you...
While eCommerce is expanding the store is still a critical part of your omnichannel strategy. Ask us about a briefing on the IBM Consumer Expectations Study 2016 to learn more. What does it really take to be an omni-channel organization? Regardless, whether it is...