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While the world may look radically different in the wake of the COVID-19 outbreak, many of the commerce disruptions were already expected, just not on such a rapid timeline. The next few years were predicted to bring a shift toward more online buying, but that shift...
The overarching goal of the true omnichannel commerce experience has been to improve customer experience as a whole. The more consistent the customer journey across every touchpoint from initial marketing to purchase, the better the customer experience should be, and...
When discussing a 2-3 year architecture roadmap for an eCommerce system that has already been running for a few years, the typical question is—do we need to go microservices? Microservices are a hot buzzword right now, so it’s natural to consider them for the...