Protecting your Online Channels with Bot Mitigation
Bots have been a constant thorn in the side of most companies operating online for several years now. With the recent drastic change in how we sell and interact with customers (as online channels in many cases are the only avenues through which to operate) bots have...
How to Personalize the Customer Experience the Right Way
A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by...
Endeca vs Coveo – Get the Facts on Migrating for AI and ML Capabilities
When it comes to making online stores easy to navigate, intuitive product search is an essential tool in a merchant’s toolbox. Endeca, or Oracle Commerce Guided Search, was a leader in this area; however, the platform’s lack of certain capabilities has led companies...
What Ecommerce Companies Need to Know About Apple’s SSL Certificate Change
At the 49th Certification Authority Browser Forum (CA/Browser) meeting, Apple announced that websites with SSL/TLS certificates valid for longer than 398 days, or roughly 13 months, will not be trusted by its Safari browser. This policy will be enforced on...