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Your hard work paid off. You gained your customer’s trust. Helped them find the right products. And created a buying experience that sealed the deal. Now it’s time to nail the finish. This article shares advice on the 4th phase of the frictionless...
Built on our core values, to adapt relentlessly, pursue value and stand for good, Pivotree is as much a “peoples” company as it is a “tech” company. Frictionless culture is just as relevant as frictionless commerce. While it’s something we’ve always believed in and...
Supply chain in the pre-pandemic era was driven by predictability, and it is this predictability that allowed stakeholders to drive cost savings. Being able to accurately predict orders meant that businesses could smartly do away with the liability of having excessive...
As consumers, we all know the drive to find, buy, and get our desired products. And we naturally give our business to companies we trust. Pivotree views this process as the frictionless commerce customer journey. This article series dives into each essential phase:...
Have you mapped your customer journey lately? Chances are it’s a bit of a roller coaster. But the wild ride almost always starts the same: a customer finds your product or brand. As consumers, we all understand the drive to find products that meet our needs. We...
In frictionless commerce, your customer’s journey hits four key stages: Trust, Find, Buy, and Get. Why do we lead with trust? Because trust is a driver for long-term revenue growth. It influences customers to complete their transaction, return to purchase...