This year has certainly taken its toll on the retail market. Thankfully, merchants can see the holiday shopping season just over the horizon. But like most things in 2020, this holiday season will be . . . different. With 70% of shoppers making the majority of their...
COVID-19 has resulted in a seismic shift in the commerce world. It is something we never expected and has caught many online retailers off-guard, bringing the operations of brick-and-mortar stores to a temporary (but challenging) grinding halt. Consumers are adapting...
We are continuing with our ‘Adapting to the New Reality’ video series where we are interviewing leaders from across various organizations asking them what they have been hearing from customers and partners in terms of how to navigate the new reality. Today, I have...
We are continuing our ‘Adapting to the New Reality’ series where we’re asking leaders from various organizations to shine a light on how organizations can possibly navigate today’s new reality. Today I have with me, Raj Atwal our SVP of Sales. He will be...
The world is changing every day, and since there is no playbook or proven strategy on how to navigate the new reality, we believe that sharing knowledge and experiences is key to help each other move forward and manage the unforeseen disruptions that were thrown our...
A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by...