How to Personalize the Customer Experience the Right Way Type: Post Post author: Greg Wong Published date: March 17, 2020 Terms: Analytics, B2B, B2C, Blog, Customer Experience (CX), Ecommerce, Latest Trends, Marketing, MDM | Artificial Intelligence, Coveo, Endeca, Insight Engines, Machine Learning, Merchandising, Personalization, Search | Dilya Abushayeva
Endeca vs Coveo – Get the Facts on Migrating for AI and ML Capabilities Type: Post Post author: Brent Liberty Published date: March 16, 2020 Terms: Analytics, B2B, B2C, Blog, Cloud, Customer Experience (CX), Ecommerce, Latest Trends, Optimization | Artificial Intelligence, Coveo, Endeca, Insight Engines, Machine Learning, Merchandising, Personalization, Search | Dilya Abushayeva When it comes to making online stores easy to navigate, intuitive product search is an essential tool in a merchant’s toolbox. Endeca, or Oracle Commerce Guided Search, was a leader in this area; however, the platform’s lack of certain capabilities has led companies to consider a replacement.