Recently I have been talking to friends and clients—some IT techies, some business users, and senior-level management — about their implementation lifecycles. Out of my discussions, a few key pain points have become very clear. Many companies’...
Our experience at IBM’s IMPACT conference was educational, fun, and worthwhile. For those of you unfamiliar with IMPACT, it is IBM’s annual conference to bring together IBM’ers, Customers, and business partners to discuss all things IBM. This...
Three questions every organization should ask (and answer) before implementing Sterling Commerce’s SMCFS pricing module (V8.5+) The Sterling pricing service is an interesting new animal within the Sterling Commerce suite of applications. A strategic decision was made...
Introduction: Apart from waging a price war, retailers today are adding new fronts in their battle to win the largest chunk of the market pie. Providing additional services like home delivery, installation services, post-sales warranty services, etc. not only allows...
Companies are starting to re-evaluate how the changing business environment can or has impacted their organization. The change to a global economy has created increasing numbers of variables in today’s business landscape. Examples of these changes include increased...