We are continuing our ‘Adapting to the New Reality’ series where we’re asking leaders from various organizations to shine a light on how organizations can possibly navigate today’s new reality. Today I have with me, Raj Atwal our SVP of Sales. He will be...
The world is changing every day, and since there is no playbook or proven strategy on how to navigate the new reality, we believe that sharing knowledge and experiences is key to help each other move forward and manage the unforeseen disruptions that were thrown our...
Bots have been a constant thorn in the side of most companies operating online for several years now. With the recent drastic change in how we sell and interact with customers (as online channels in many cases are the only avenues through which to operate) bots have...
Pivotree Unveils Customer Survey Findings in New Report, “The State of Digital Transformation” Released today, the white paper presents survey results along with expertise on strategies, obstacles, and best practices for digital transformation TORONTO MARCH 25, 2020...
A recent Pivotree customer survey shows that Personalization (78%) is a top three tactic for digital transformation initiatives, along with Understanding Your Customers (78%) and Having a Strong Data Management Strategy (50%). It’s a worthy strategy. A study by...