Omni-channel: What’s next? Dynamic delivery pricing
When making a time sensitive purchase customers don’t you want to know the cost of delivery before checkout? Consumers are more demanding and educated than ever. At the IBM Amplify event this week, a good 80% of the attendees were looking for analytics and...The Importance of Customer Reviews and How to Get Them
In today’s market, your brand – and your products – are always open to scrutiny. Thanks to the connectivity of the internet, your customers are connected with potential customers constantly, which is why online reviews are becoming increasingly important for today’s...
Retail omni-channel demand: how to fulfill profitably
Whether an online order is fulfilled from a distribution center or store, customers expect a seamless experience. Customers expect a seamless experience. Retailers fail to meet that challenge. In fact, JDA’s research (completed by PwC) indicates the challenge CEOs...